Privacy Policy

This Privacy Notice explains how we, at ProgressGuide Solutions Inc collect, use, share and store information about individuals (“you”) and your interactions with our website at https://progressguide.com and our other websites (“Site”). It also explains your choices and rights, such as opting out of receiving newsletters and targeted advertising concerning other activities governed by this policy. This Privacy Notice was updated on [December 30, 2021].

I. Who we are

ProgressGuide Solutions Inc is an IT and Marketing company in Vancouver, Province of British Columbia, Canada.

ProgressGuide Solutions Inc.’s contact details are:
Postal Address: PO Box 3681 Station Terminal
Email: [email protected]
Phone: 604-757-4946

If you have questions, please contact our Data Protection Officer at:
Postal Address: PO Box 3681 Station Terminal
Email: [email protected]
Phone: 604-757-4946

II. Data Collection and Usage

We collect, store and use your personal information to allow you to use our Site, communicate with us, and for the other purposes described in more detail below or as we may specify at the time of collection.

We collect and use information about you in several ways. We may receive information directly from you when you send us an email, share a photo, complete a form on our Site (such as a contact form or a request for information or a registered interest), sign up to receive an email from us, or call us with questions. We may receive your social media profile when you share articles on our Site using your social account. We also collect information electronically when you browse our Site. We do not store it longer than necessary.

There are two types of information we collect – anonymous and personal. Anonymous information is information that cannot be used to identify you individually. We collect anonymous information automatically. Personal information can be used to identify you individually, such as your name, address, email address, or phone number. Except for your IP address, we collect personal information only when you give it to us. You may be asked to provide personal information anytime you are in contact with us. We may share your personal information with our partners, as described in detail below. Our partners and we may combine your personal information with other information to provide and improve our products, services, and advertising. You are not required to provide any personal information that we request, but if you choose not to do so, in many cases, we will not be able to provide you with our services or respond to any questions you might have.

The type of information we collect from you depends on how you interact with us. You can use our Site without providing us with any information other than anonymous information we collect automatically.

A. Information you provide directly.  

We obtain information that identifies you personally directly from you. We ask for your contact information (name, street address, email address, and phone numbers) when you request information, sign up for electronic newsletters, fill out our contact form, register interest, participate in other promotional activities, or share your photos with us. We may also ask for information that helps us understand your interest in our projects, such as demographic information like household information and age group, and information about your housing interests.

We use the information you voluntarily provide to reply to your requests, update and improve our site's content or electronic newsletters, and assist with marketing research.

B. Information we collect electronically automatically.

1. Information about your visit. Our Site servers automatically record your visits to our Site. Like all other website servers, ours compiles a log that records the date, time, browser (i.e., Firefox), device type (i.e., iPhone), operating system (i.e., Android), and originating IP address of each Site page request. 

We use cookies or pixels that identify your browser or device. They collect and store information when you visit our Site about how you use the Site and facilitate interest-based advertising. Please see our Cookie and Pixel Notice for detailed information about cookies or pixels, the types of cookies we use, and how we use them.

We have a legitimate interest in collecting this information to monitor the usage of our Site, identify issues with our Site, and improving our services.

2. Information About Your Location.   We can generally tell where you are when accessing our Site, i.e., which city from your IP address.

C. With Whom Do We Share Information We Collect?

1. Personal Information. We may share the information you voluntarily provide with our business partners who fulfill your information requests, such as companies that mail our print brochures.

We share your email address with trusted business partners who provide services and agreed to use your information only to promote their own products and services.

We may disclose your personal information as required by law, in conjunction with a government inquiry, or in litigation or dispute resolution.

2. Anonymous Information.   We may disclose statistical information to third parties in aggregate without revealing any personal details about our users.

III. WHERE YOUR INFORMATION WILL BE HELD

Our Site operates in Canada and the United States of America, If you are located outside of Canada and the United States of America, please be aware that all information you provide us will be transferred to and stored, and processed in Canada and the United States of America. Please also be aware that you consent to Canada and the United States of America transfer, storage, and processing by using our Site and giving us your information. You also understand that the Canadian and the United States of America privacy laws may be different from the laws of your country.

We store our information on cloud servers located in Canada and the United States.

IV. YOUR RIGHTS

You have certain rights in relation to your information under Canadian and European law. The availability of these rights and how you can use them are set out below in more detail.

• You have the right to be informed. This privacy policy informs you of our data collection and privacy practices. You have the right to confirm whether we process your personal data and the purpose of the processing, categories of details concerned, and the data recipients.
• You have the right to access it. You are entitled to ask us if we are processing your information and, if we are, you can request access to your personal information. This enables you to receive a copy of the personal information we hold about you and certain other information about it to check that we are lawfully processing it.
• You have the right to rectification. You are entitled to request that any incomplete or inaccurate personal information we hold about you is corrected.
• You have the right to erasure. You are entitled to ask us to delete or remove personal information in certain circumstances. There are also certain exceptions where we may refuse an erasure request, for example, personal data is required to comply with law or in connection with claims.
• You have the right to restrict processing. You are entitled to ask us to suspend the processing of certain personal information about you, for example, if you want us to establish its accuracy or the reason for processing it.
• You have the right to object to processing. You may challenge this by processing your personal information based on a legitimate interest (or those of a third party). However, we may be entitled to continue processing your information based on our legitimate interests or where this is relevant to legal claims. You also have the right to object to where we are processing your personal information for direct marketing purposes.
• You have the right to data portability. You may request the transfer of certain of your personal information to another party.
• You have the right to complain to a supervisory authority. 
• You have the right to withdraw consent. Where we are processing your personal information based on your consent, you may withdraw that consent. 
• Automated decisions. We do not currently make any automated decisions. However, if we did, you may contest any automated decision made about you where this has a legal or similar significant effect and ask it to be reconsidered.

Some of these rights will only apply in certain circumstances. If you would like to exercise or discuss any of these rights, please contact our Data Protection Officer at [email protected]

IV. Links to Outside Web Sites

This Site may contain links to third-party sites not controlled by ProgressGuide Solutions Inc, such as those belonging to Paint Manufacturers. We recommend that you check the privacy statement of other sites you visit before providing any personal information. Any offers made in advertising on our Site are the sole responsibility of the companies making the offers.

IV. Security of Information

Please note that although we take reasonable steps to protect your information, no website or computer system or wireless connection is completely secure.

V. Privacy Inquiries

If you have concerns or questions regarding our consumer privacy practices, please forward them to [email protected].

VI. Changes to Privacy Notice

We retain the right to change this Privacy Notice at any time to reflect changes in the law, our data collection, and use practices, the features of our services, or advances in technology. Please check this page periodically for changes. Your continued use of the Site following the posting of changes will mean you accept those changes.

VII. Children

We do not knowingly collect information from children or other persons who are under 13 years old. If you are under 13 years old, you must not submit any personal information to us. If you believe we might have any personal information from or about a person less than 13 years old, please contact [email protected].

Cookie Notice

ProgressGuide Solutions Inc. uses cookies on its website https://progressguide.com (the “Service”). By using the Service, you consent to the use of cookies. To make the Service work properly, we sometimes place small data files called cookies or pixels on your device. This list is accurate as of [December 30, 2021].  Because we are always updating our site and changing business partners, please check back regularly for updates.

This Cookie Notice is part of our Privacy Policy and outlines, for each cookie that is set on your device when you visit our website, its purpose, information collected when you visit our website and third party sites, how to opt-out, and a link to a website where you can withdraw consent to being tracked by third parties. Session cookies are automatically deleted at the end of your browsing session. Persistent cookies remain on your device for the duration of each specific cookie until its expiration date or until you delete it, whichever comes first. Unless otherwise stated, the cookies listed below are persistent. First-party cookies are in boldface.

Each cookie serves one of four different purposes: essential, service enhancement, analytics, or advertising/targeting. The cookies on our site will not be used for any purpose other than as stated below.

Essential cookies

These cookies are essential, or strictly necessary, for the operation of the Services because they enable you to freely move through the Site. If you do not permit the use of these cookies, your visit to the Site may be impaired. For example, these cookies remember your preferences as you move around the Site.

1. Privacy-popup is a cookie controlled by ProgressGuide Solutions Inc that lets the Service know if your device has acknowledged the privacy and cookie notice. This cookie expires after ten years. Do not use our Services if you do not want to receive this cookie.
2. Google Tag Manager is an administrative tool to configure which cookies are delivered via the Site. Do not use our Services if you do not want to receive this cookie.
   

Service Enhancement cookies

These cookies enable us to provide the functions and contents of the Site tailored to your specific needs, as these cookies store your preferences. In addition, these cookies can be used to enable videos on our Site and enable sharing with social networks.

1. Google Optimize is the software our site uses to display appropriate information to our users based on non-PII data. Information that may be collected by Google Optimize includes:

• Anonymous (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views )
• Pseudonymous (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII))

Analytics Cookies

These cookies collect data on how the Site is used, for example, which site pages were most frequently visited. These cookies provide us with analytical data on the Site's performance and clues on how to improve it.

1. Google Universal Analytics. We use Google Analytics, a web analytics service from Google, Inc. Google Analytics sets a cookie on your device to recognize you on an anonymous basis. We use the data received from Google Analytics for business planning, operations, and marketing activities to better understand how to improve the contents of our Site and the associated user experience. While the cookie is persistent, the data expires in two years.

Information that may be collected includes:

• Anonymous (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains)
• Pseudonymous (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII))
• PII (Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID)

Advertising Cookies

These cookies collect information about your visit to our Site to retargeting (showing you ProgressGuide Solutions Inc ads on other websites) and behavioral advertising (showing you ads on other websites based on your browsing history). These cookies help ProgressGuide Solutions Inc understand which online advertising is working to bring visitors to our website before or after they have seen a digital ProgressGuide Solutions Inc advertisement.

1. Pinterest. Information collected is subject to your Pinterest account settings. 
2. Facebook. Information collected is subject to your Facebook and Instagram account settings. 
3. Google Ad Word Tracking. Information collected could include:
4. Google Display Network (includes the Google-operated DoubleClick platform). 
5. Bing Universal Event Tracker (UET)
   

Information collected could include:

• Anonymous (Ad Views, Analytics, Browser Information, Cookie Data, Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data, Page Views, Serving Domains)
• Pseudonymous (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII))
• PII (Name, Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID )

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org, www.youronlinechoices.com, or http://optout.networkadvertising.org. 

You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work. Note that when you opt-out of being tracked and/or targeted by some companies, they set a cookie in your browser to indicate that you have opted out.

Terms and Conditions

ProgressGuide Solutions Inc ("ProgressGuide", "we", "us", "our") welcomes you to its website at https://progressguide.com and our other websites (“Site”). Before using the Site, please read the following Site terms of use ("Terms of Use"). By accessing and using the Site, you agree to be bound by the Terms of Use set forth herein. If you do not agree with these Terms of Use, your sole recourse immediately leaves the site. A copy of these Terms of Use may be downloaded, saved, and printed for your reference.

EQUAL OPPORTUNITY

All services that are advertised on the Site are subject to equal opportunity, which makes it illegal to advertise “any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, or national origin, or intention to make any such preference, limitation, or discrimination.”  We will not knowingly accept any advertising which is in violation of any applicable law. ProgressGuide Solutions Inc also complies with provincial human rights legislation in Canada, as applicable. All persons are hereby informed that all services are available on an equal opportunity basis.

OWNERSHIP / RESTRICTIONS ON USE

The Site is owned and operated by ProgressGuide Solutions Inc and its affiliates. Any and all content, data, graphics, photographs, images, audio, video, software, systems, processes, trademarks, service marks, trade names, and other information including, without limitation, the "look and feel" of the Site (collectively, the "Content") contained in this Site are proprietary to ProgressGuide Solutions Inc, its affiliates and/or third-party licensors. Any and all goodwill attaching to any Content accrues to the benefit of ProgressGuide Solutions Inc.  The Content is protected by Canadian, the United States of America, and international copyright and trademark laws, and all other applicable intellectual property laws.

Except as set forth herein, you may not modify, copy, reproduce, publish, post, transmit, distribute, display, perform, reverse engineer, create derivative works from, transfer, or sell any Content without the express prior written consent of ProgressGuide Solutions Inc. You may download, print, and reproduce the Content for your own non-commercial, informational purposes provided that you agree to maintain any and all copyright or other proprietary notices contained in such Content, and to cite the URL Source of such Content. Reproduction of multiple copies of the Content, in whole or in part, for resale, any commercial use, or distribution is strictly prohibited except with the prior written permission of ProgressGuide Solutions Inc. To obtain written consent for such reproduction, please contact us at [email protected].

MATERIALS YOU SUBMIT

You hereby acknowledge that you are responsible for any material you may submit via the Site (such as through a discussion board or other public forum), including the legality, reliability, appropriateness, originality, and copyright of any such material.  Without limiting the foregoing, you may not upload to, distribute or otherwise publish through the Site any content that: (i) is confidential, proprietary, false (or places a person in a false light), fraudulent, libelous, defamatory, obscene, harassing,  threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal, obscene or otherwise objectionable; (ii) may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any applicable law; or (iii) may contain malware, software viruses, political campaigning, chain letters, mass mailings, or any form of "spam" or commercial electronic communications.  You may not use a false email address or other identifying information, impersonate any person or entity, or otherwise mislead as to the origin of any content.  You may not upload commercial content onto the Site, harvest or otherwise collect, store or use any information (including email addresses) about other Site users, or alter transmission data.

Concerning any and all material that you submit on the Site, and unless we indicate otherwise, you hereby grant ProgressGuide Solutions Inc and/or its relevant contract party, as appropriate, an unrestricted, nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such material throughout the world in any media.  You further agree that ProgressGuide Solutions Inc and/or its relevant contracting party, as appropriate, is free to use any ideas, concepts, know-how that you or individuals acting on your behalf provide to us.  You hereby grant us and hereby confirm that you have the right to grant us the right to use the name you submit in connection with such material, and you hereby waive any and all moral rights that you may have in and to such material with respect to the uses contemplated herein.  You hereby represent and warrant that you own or otherwise control all the rights to the content you post, that the content is accurate, that use of the content you supply does not violate any provision herein and will not cause injury to any person or entity, and that you will indemnify us and our affiliates for all claims and losses resulting from content you supply.

Any other information you submit on or through the website will be treated as non-confidential and non-proprietary.  This includes all information you submit directly or indirectly.

REGISTRATION AND PASSWORDS

We maintain safeguards intended to protect the integrity and security of the Site.  However, we cannot guarantee that the website will be secure, complete or correct, or that access to the website will remain uninterrupted.

To access certain portions of the Site, including your account, you may be asked to complete an online registration form. In consideration of your use of this Site and the services provided on it, you agree to provide true, current, complete, and accurate information as requested on any registration form to which this Site may direct you, and update that registration information as soon as possible after any information on such registration form changes.

Upon registration, you may be asked to choose a username and password. You are responsible for keeping that password and username confidential and any activity on this Site under such a password or username. You shall immediately notify ProgressGuide Solutions Inc of any unauthorized use of your password or username or any other breach of security.

LINKING

It is our goal to provide increased value to visitors to the Site. Therefore, the Site might offer you links to other sites on the Internet that are owned and operated by third parties and therefore not affiliated with us. Please understand that such linked websites are independent of ProgressGuide Solutions Inc and that ProgressGuide Solutions Inc has no control over the content of such websites. We are not responsible for the availability, accuracy, or security of such websites. Consequently, ProgressGuide Solutions Inc cannot be held liable for, and makes no warranty or representation whatsoever as to, the accuracy, timeliness, and/or completeness of the information contained on such websites.  You hereby confirm that you will not take, or cause any third party to take, any action against ProgressGuide Solutions Inc or any of its affiliates regarding any losses (actual or potential) that you may suffer as a result of accessing any such other sites through the Site.

The links which we might place on our Site do not imply that we sponsor, endorse or are affiliated or associated with, or have been legally authorized to use any trademark, trade name, service mark, design, logo, symbol, or other copyrighted materials displayed on or accessible through such sites.

DISCLAIMER / LIMITATION OF LIABILITY

THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES, LIABILITY OR CERTAIN DAMAGES, OR LIMITATIONS OF REPRESENTATIONS MADE CONCERNING GOODS OR SERVICES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.

Although we strive to update and keep accurate as much as possible the Content contained on the Site, errors and/or omissions may occur, and we cannot guarantee it is accurate and complete at all times.

ACCORDINGLY, THIS SITE, INCLUDING THE CONTENT AND SERVICES PROVIDED HEREIN, IS BEING PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. ProgressGuide Solutions Inc DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ProgressGuide Solutions Inc DOES NOT WARRANT THAT THE FUNCTIONS ON THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

IN NO EVENT SHALL ProgressGuide Solutions Inc BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM OR IN CONNECTION WITH THE USE OF, OR THE INABILITY TO USE, THE SITE, ANY CONTENT OR SERVICES, EVEN IF ProgressGuide Solutions Inc HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, RELIABILITY, OR CURRENCY OF ANY CONTENT.

INDEMNITY

As a condition of your use of the Site, you hereby warrant to ProgressGuide Solutions Inc that you will not use the Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Site in any manner that could damage, disable, overburden or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

You agree to indemnify and hold harmless ProgressGuide Solutions Inc, its affiliates, members, officers, employees, agents, and licensors from and against any and all losses, expenses, damages, claims, fines, penalties, costs, and liabilities (including reasonable legal and accounting fees), resulting from your (or anyone acting under your password or username) use of this Site, connection thereto, or any alleged violation by you of these Terms of Use.  If you cause a technical disruption of the Site or the systems transmitting the Site to you or others, you shall be responsible for any and all losses, liabilities, expenses, damages, and costs, including reasonable legal fees and court costs, arising or resulting from that disruption.  ProgressGuide Solutions Inc reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with ProgressGuide Solutions Inc in defense of such matter.

DISPUTE RESOLUTION TERMS FOR CANADIAN VISITORS (PLEASE READ CAREFULLY)

This section only applies to visitors of the Site who are domiciled or reside in Canada or who access the Site from Canada (including any and all territories thereof).

Any disputes, claims, and causes of action arising out of or connected with your use of the Site (each, a “Dispute”)  must be submitted exclusively to the Arbitration Association in Canada to be heard under their Consumer Arbitration Rules.  If for any reason,  the agency is unable or unwilling to conduct the arbitration consistent with these terms, you and we will pick another arbitrator.     

You agree that any Dispute between us shall be resolved exclusively in individual (non-class) arbitration.  The parties intend to be bound to the Arbitration Act.  An arbitration means there will be no jury and no judge.

The arbitrator shall exclusively determine all issues as to the Dispute, applying these Terms.  The arbitrator shall also determine any question as to whether any Dispute or issue is subject to arbitration.  The arbitrator shall not have the power to hear any Dispute as a class action, mass action, or representative action.  The arbitrator shall not have any power to issue relief to anyone but You or us.

Disputes that can be fully resolved in small claims court need not be submitted to arbitration.  

These Terms and your use of the Site are governed by the laws of Canada, without regard to its choice of law provisions.  However, any determination as to whether a Dispute is subject to arbitration or the arbitration's conduct shall be governed exclusively by the Arbitration Act.

For all non-Canadian visitors, see the Applicable Laws section below.

CLASS ACTION WAIVER

THIS SECTION APPLIES TO THE EXTENT PERMITTED BY APPLICABLE LAW. 

NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS OF USE, ALL PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT OR OTHERWISE, SHALL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND NO DISPUTE SHALL BE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, A COLLECTIVE ACTION, OR A PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY PROCEEDING IN WHICH YOU ACT OR PROPOSE TO ACT IN A REPRESENTATIVE CAPACITY. NO ARBITRATION OR PROCEEDING SHALL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF ProgressGuide Solutions Inc AND ALL PARTIES TO ANY SUCH ARBITRATION OR PROCEEDING.

PRIVACY

Please review our Privacy Policy for information on the manner in which we collect, use, disclose, and otherwise manage your personal information. By using the Site, you consent to collecting, using, and disclosing the personal information collected by or through the Site, as described in such Privacy Policy. In particular, without limitation:

• When you register for access to certain information, products, and services on our Site, we may collect your name, email address, city, mailing address, and telephone number to respond to your inquiries and provide you with information and services that you have requested or signed-up to receive.
• If you visit the career section of the Site, we may also collect the information you provide on applications and associated documents (e.g., resume, cover letter) to assess, processing, and respond to your application for current or future employment opportunities.
• If you use a social media plug-in or application, we may have access to certain information associated with your social media account (e.g., name, username, email address, profile picture, gender), which we use to deliver the content or as part of the operation of the Site, plug-in or application, and also to personalize your experience on the Site.
• If you allow ProgressGuide Solutions Inc to repost content that you have published online, in social media, or otherwise, ProgressGuide Solutions Inc's User Generated Content Terms and Conditions will apply.
• The Site uses cookies and other technologies to collect usage and device information (including IP addresses) to enhance user experience, analyze Site performance and traffic, and behavioral advertising purposes.
• We may share the information described above with our affiliates for marketing purposes and our service providers to provide maintenance and other services related to the Site (including hosting our job application form). We may also share the information collected via cookies and other online tracking technologies with our social media, marketing, and analytics business partners. We may also disclose your information as required or permitted by applicable law, including in the event of a business transaction or legal/regulatory requirement.
• Although we have implemented reasonable administrative, technical and physical measures to safeguard personal information, the transmission of information via the internet is not completely secure. Accordingly, we cannot guarantee that the personal information you transmit using our Site will be totally secure. 
• Personal information collected via the Site may be transferred in Canada or the U.S. and stored in the U.S. Personal information that is transferred outside the country where you are located will be subject to the laws of the recipient jurisdiction(s) and may be disclosed to or accessed by foreign courts (or related parties), law enforcement and governmental authorities in accordance with those laws.

 To learn more about our collection, use, and disclosure of personal information collected on or through the Site, including our practices regarding behavioral advertising and how to opt-out, read our Privacy Policy.

You may also contact our Administrative Team at [email protected] in order to ask questions about the collection of your personal information, exercise your rights of access and rectification (subject to certain required and permitted exceptions pursuant to applicable law), and if you are located in Canada to obtain written information about our policies and practices with respect to service providers (including affiliates) outside Canada or ask questions about the collection, use, disclosure or storage of personal information by such service providers and affiliates outside Canada.

CONTESTS

From time to time, we may offer and/or co-sponsor contests or promotions on the Site. Each of these activities shall be governed by specific rules accessible from the Site's pages offering the promotion or when you submit your entry.

CHANGES AND TERMINATION

ProgressGuide Solutions Inc reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice. Further, ProgressGuide Solutions Inc reserves the right to change these Terms of Use at any time, to notify you by posting a notification on the Site advising that an update to the Terms of Use has been made, and to make the updated Terms of Use readily accessible on the Site. You are responsible for regularly reviewing the Terms of Use. Continued use of the Site after any such changes shall constitute your consent to be bound by such changes, with continued provision of the use of the Site constituting consideration from ProgressGuide Solutions Inc to you for so being bound. Your only right with respect to any dissatisfaction with (1) these Terms of Use, (2) any policy or practice of ours in operating the Site, or (3) any Content available through the Site is to stop visiting and using the Site.

TRADEMARKS

"HomeRender" and "HomeRenderIO" and "HomeRender.io" is a trademark of ProgressGuide Solutions Inc.
"BLTBY" and "bltby.com" is a trademark of ProgressGuide Solutions Inc.
"BookkeeperBox" and "bookkeeperbox.com" is a trademark of ProgressGuide Solutions Inc.
"Virtual Assistant Cloud" and "virtualassistantcloud.com" is a trademark of ProgressGuide Solutions Inc.
"Make A Receipt" and "makeareceipt.com" is a trademark of ProgressGuide Solutions Inc.

Other marks, graphics, typefaces, trademarks, and logos appearing on the Site are trademarks or trade dress of ProgressGuide Solutions Inc or its affiliates. All other trademarks appearing on the Site are property of their respective owners. Our trademarks and trade dress may not be used in any manner for any purpose without our express written consent.

INFRINGEMENT NOTICE (CANADA)

You are hereby informed that ProgressGuide Solutions Inc has adopted and reasonably implemented a policy that provides for the termination in appropriate circumstances of subscribers and account holders of ProgressGuide Solutions Inc's system or network who are repeated copyright infringers.  If you believe your copyright or the copyright of a person on whose behalf you are authorized to act has been infringed, you may notify: [email protected]

To be effective, your notification must (i) be in writing, (ii) be provided to our copyright agent, and (iii) include substantially the following:

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that Site;
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
• Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
• A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notification is accurate and under penalty of perjury that the complaining party is authorized to act on behalf of the owner of an exclusive right allegedly infringed. 

ProgressGuide Solutions Inc is under no obligation to post, forward, transmit, distribute, or otherwise provide any material available on the Site, including the material you provide to us, and so we have an absolute right to remove any material from the Site in our sole discretion at any time.

APPLICABLE LAWS

For any matters arising in Canada, these Terms of Use shall be governed by and construed in accordance with the laws of the Province of British Columbia and of the laws of Canada applicable therein, and any dispute is to be submitted to a court of competent jurisdiction in the judicial district of Vancouver, Province of British Columbia. 

If any provision of the present Terms of Use shall be unlawful, void, or for any reason is unenforceable, then such provision shall be severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions. A printed copy of these Terms of Use and any notice in electronic form shall be admissible in any judicial or administrative proceedings to the same extent and under the same conditions as other business documents and records originally generated and maintained in printed form. 

These Terms of Use and any and all other legal notices or statements posted on the Site constitute the entire agreement between you and ProgressGuide Solutions Inc with respect to the use of the Site, including the Content.

WAIVER OF RIGHTS AND REMEDIES

Our failure to insist upon or enforce strict performance of any provision of these Terms of Use will not be construed as a waiver of any provision or right. Neither the course of conduct between you and us nor trade practice shall act to modify any provision of these Terms of Use. Our rights, powers, and remedies in these Terms of Use, including without limitation the right to suspend, restrict or terminate your access to any portion of the Site, are cumulative and in addition to and not in substitution for any right, power, or remedy that may be available to us at law or in equity.

ASSIGNMENT AND INUREMENT

We may at any time assign our rights and obligations under these Terms of Use, in whole or in part, without notice to you. You may not assign these Terms of Use without our prior, written consent. These Terms of Use will enure to the benefit of and bind you and us and our respective personal and legal representatives, successors, and permitted assigns.

RELATIONSHIP

No joint venture, partnership, employment, or agency relationship exists between you and us due to these Terms of Use or your use of the Site.

LANGUAGE

The parties have requested and agree that this agreement and all documents relating thereto be drawn up in English.

NOTICE

Notices to you may be made via e-mail or regular mail or in cases of changes to these Terms of Use or to the services offered by the Site by posting notices or links to such notices on the Site itself.

CONTACT

If you have any questions or comments regarding these Terms of Use, please contact us at [email protected].

Last Updated [September 4, 2021]

User-Generated Content Terms and Conditions

By responding to our request with #ProgressGuide you agree to the following:

1. I give my permission to ProgressGuide Solutions Inc its affiliates, related entities, agents, representatives, successors, and assigns and those acting under their authority (collectively referred to as "ProgressGuide") to use, reproduce, publish, display, communicate, perform, broadcast, edit, modify, do derivative works and distribute any materials, content, illustrations, photos, videos, comments and information relating to the post, or part thereof, including those bearing my image, voice, and/or likeness (collectively referred to as “Materials”) in any and all media and form, worldwide, in perpetuity, for any purpose that furthers the objects of ProgressGuide Solutions Inc.
2. The permission referred to above includes the right to use the Materials in any manner and media, including posting the Materials to any website or online community directly or indirectly owned, controlled or operated by ProgressGuide Solutions Inc or to any third-party websites or online communities, including without limitation Facebook, Twitter, YouTube, Google Business, Flickr, Pinterest or Instagram, upon which ProgressGuide Solutions Inc has posted or wishes to post the Materials (collectively, the “Websites”).
    
3. I hereby transfer to ProgressGuide Solutions Inc all of my right, title, and interest in the Materials, including but not limited to all intellectual property rights therein, and acknowledge that ProgressGuide Solutions Inc may copyright the Materials or otherwise protect them in any way it sees fit, in its own name. To the extent that any part of the ProgressGuide Solutions Inc cannot be assigned, I hereby grant ProgressGuide Solutions Inc an irrevocable, perpetual, sublicensable, unrestricted, royalty-free, worldwide license to use the Materials as described in these terms and conditions.
    
4. I waive (i) all rights of publicity and privacy which I may have in the Materials; (ii) any right to inspect and/or approve the Materials or any part thereof that may be used, or any use that may be made of them; and (iii) any moral rights, worldwide, which may have accrued to me, as the author of any of the Materials.
    
5. I warrant and represent that: a) I am the sole author of the Materials and own all rights to use them, or alternatively have the right to grant ProgressGuide Solutions Inc the rights described herein; b) the Materials do not, and the use of the Materials in accordance with these terms and conditions will not, infringe the copyright, trademark, privacy, publicity, or other personal or proprietary rights, or any other rights, of any person or entity; c) I have obtained, prior to posting the Materials, any and all releases and consents necessary to permit the collection, publication, exhibition and/or use of the Materials by ProgressGuide Solutions Inc in accordance with these terms and conditions; d) I have paid or will pay in full any fees or other payments that may be related to the use of the Materials; e) all Materials are accurate and do not violate any law, statute, ordinance or regulation; f) none of the Materials is defamatory in any manner, or places any person in a false light; and g) I am at least 18 years of age.
    
6. Without limiting the above, I represent and warrant that the Materials do not contain any personal information regarding any individual other than myself, or that if the Materials do contain personal information regarding any third party or parties, I have provided any necessary notices to such other individual(s) and obtained their explicit consent in a form that complies with all applicable privacy laws, to post their personal information and for ProgressGuide Solutions Inc to collect, use and disclose their personal information as described herein. Personal information includes any information about an identified or identifiable individual, including but not limited to: name, address, or other identifiers; information regarding an individual’s employment or relationships; information about an individual’s activities or whereabouts; and/or any photographs, voice recordings or videos of individuals, their homes, or their property.
    
7. I authorize ProgressGuide Solutions Inc to use and refer to my name, social media handle, image, likeness, place of residence in connection with the use of the Materials in accordance with these terms and conditions, at ProgressGuide Solutions Inc's sole discretion.
    
8. To the extent that the Materials contain any personal information, I consent to ProgressGuide Solutions Inc and its service providers collecting, using, and disclosing such personal information to promote and market ProgressGuide Solutions Inc's products and services. I understand that such information will be disclosed to the public online. I further understand that by posting the Materials to any of the Websites, unknown third parties may have the ability to download, copy, use, republish and make comments on the Materials (including any personal information contained therein) without moderation. Furthermore, ProgressGuide Solutions Inc may not be able to control further dissemination of the Materials and my personal information by such third parties, even if I withdraw my consent for ProgressGuide Solutions Inc to continue using and disclosing the Materials. The Materials, including the personal information contained therein, may be collected, stored, and shared outside the country in which I am located, including in Canada and the United States of America, by ProgressGuide Solutions Inc and its services providers. Accordingly, it may be accessible to courts, law enforcement, and national authorities in other countries.
    
9. I understand that I will not receive any payment for ProgressGuide Solutions Inc's use of the Materials. I understand that by posting the Materials to any third party Websites, ProgressGuide Solutions Inc may be granted that third party an unencumbered interest in, or license to use, the Materials.
    
10. I agree to indemnify and hold harmless ProgressGuide Solutions Inc, its owners, officers, directors, employees, or any of the parties involved in creating, producing, or posting the Materials from all claims, demands, and damages (actual and consequential) of any kind and nature, known and unknown, including reasonable legal fees, arising out of a breach of my representations and warranties set forth above, my violation of these terms and conditions, my violation of any laws or the rights of any third party. This indemnification obligation will survive any termination of the terms and conditions. Under no circumstances will ProgressGuide Solutions Inc be liable in any manner for any Materials containing any errors or omissions or any loss or damage (including, without limitation, personal injury or property damage) of any kind incurred as a result of the use of any Materials posted, emailed or otherwise transmitted to the public.
     
11. I further agree to forever release ProgressGuide Solutions Inc, its owners, officers, directors, employees, or any of the parties involved in creating, producing, or posting the Materials, from any claim by me, my family, estate, heirs, executors, administrators, personal representatives or any assigns, which I might otherwise have against ProgressGuide Solutions Inc because of occurrences arising out of use and/or posting of the Materials following these terms and conditions, and that this release shall operate as a complete bar to every action at law or equity which I or my family, estate, heirs, executors, administrators, personal representatives or any assigns may otherwise have.
     
12. These terms and conditions shall be governed by and construed in accordance with the laws of the Province of British Columbia and of the laws of Canada applicable therein, and any dispute is to be submitted to a court of competent jurisdiction in the judicial district of Vancouver, Province of British Columbia. 
     
13. I understand that I can learn more about ProgressGuide Solutions Inc's general policies and practices regarding the processing of personal information by reviewing its Privacy Policy, and I may contact ProgressGuide Solutions Inc's Administrative Team at [email protected] if I have any questions or concerns about ProgressGuide Solutions Inc's collection, use or disclosure of my personal information as contained in the Materials. Without limiting the above, I may contact ProgressGuide Solutions Inc to obtain written information about its policies and practices concerning service providers (including affiliates) outside the United States of America or Canada or to ask questions about the collection, use, disclosure, or storage of personal information by such service providers and affiliates outside the United States of America, and Canada.
     
14. I am free now and in the future to ask questions about these terms and conditions. I have read and understood all of the terms and conditions set out above and agree to them knowingly, freely, and voluntarily.